The department developed ECrowd as part of many new and ongoing research projects. With the ECrowd platform, users can create their own crowdsourcing application and generate an application for mobile phones out of this. Unfortunately, setting up a new app was a very technical and complex process. ECrowd users were not able to get started on their own. I used IBM Design Thinking to design ECrowd and improve its usability. This was all part of my graduation project and included the writing of a thesis.
GOAL: How can the interface and user assistance of ECrowd be designed in such a way that users can manage their own crowdsourcing application independently?